Tag: expectations

Adapting to Changing Guest Expectations in a Post-Covid World

The hospitality industry was one of the most impacted by the effects of the pandemic, and while things are beginning to open up and individuals are looking to resume travel, guest expectations have changed. In order to continue to meet their needs and deliver an outstanding customer experience, you have to transition your business operations. … Adapting to Changing Guest Expectations in a Post-Covid…

Expectations for HR are Higher than Ever Before – According to New Study by the HR Research Institute

Even before the current coronavirus pandemic, most human resources (HR) professionals were unprepared to thrive in the future. Now that the crisis has hit, more is demanded from HR than at any other time in history. The free research report, The Future of the HR Function 2020, is now available for download.  HR.com’s Research Institute conducted the study of HR professionals to better understand…

How To Ask About Salary (Without Asking About Salary Expectations)

You know what’s stylish right now?  To say that you shouldn’t ask for someone’s salary as part of the hiring process.  Actually, it’s more than stylish—it’s the law in several states. And if we know anything, it’s that states and even companies usually follow suit and fall like dominos on progressive issues. More from Quartz: Amazon has promised to hire at least 100,000 new employees in the…

The millennial problem

Lazy. Entitled. Self-centered. This is all I hear when anyone talks about my generation, the millennials, and I’m tired of hearing complaints about how we are failing in life. I don’t see these negative characteristics in my generation at all. Millennials, born between 1981 and 1999, are picked on by baby boomers and members of Generation X, and I’m sick of being labeled a…

The Blue Lobster Tastes the Same as the Other Lobsters: Managing Expectations and The Desires of Our Hiring Managers

For every two million lobsters, there is one blue lobster. The blue lobster would taste exactly the same as the other red lobsters if it was cooked. There are very few things other than the color of the lobster that makes him different from his peers. However, he stands out and is treasured. He doesn’t have any special abilities and if you touch him,…

The End of Millennials

TBQH, not a day goes by that the subject of Millennials and who they are and what they want and why the olds should give a hoot about them doesn’t come up during multiple conversations. Whether it’s

Unreasonable Expectations Killed Talent Acquisition

The worst thing that ever happened in the history of Talent Acquisition was the phrase, “We only hire the best talent”. In the 1980s, I suspect, or somewhere in the past, some lame CEO said this phrase.  Talent Acquisition has forever since been cursed to live up to this expectation.  You never will, for a number of reasons. First, what the hell is “best…