Deploying new technology is usually met with both excitement and hesitation. While new solutions offer business value, they also require extensive planning to make sure they will enhance, not degrade, current operations.
Throw a global pandemic into the mix, and all that planning has to shift. Suddenly, everyone is remote, and whatever type of deployment was planned before, it must now be a virtual deployment. On this episode of The Workday Podcast, I talk with Scott Palzkill, VP of IT at Alight Solutions, about his best practices and lessons learned from undergoing a virtual deployment.
Listen on SoundCloud: Tips for a Virtual Deployment
Listen on Apple Podcasts: Tips for a Virtual Deployment
Below are some of the key lessons Palzkill shared during our conversation. You can find our other Workday Podcasts here.
“Trust and verify your technology. When the work-from-home mandate happened, we had about a month to prepare for the deployment. We started testing the meeting technology for virtual training right away. We knew we were going to deliver training to 150 people in India from the U.S. at 4 a.m. Central Standard Time, so we didn’t want to have a technical issue at that time of day.”