This podcast was recorded before the global pandemic. While the world looks a lot different today, we believe this content remains valuable for helping organizations move forward.
Digitization has disrupted businesses across every industry, and banking is no different. In a world where speed and convenience rule, the banking industry is under pressure to enable more digital processes and systems to remain competitive. But how do you make that shift in an industry that’s steeped in regulations and traditional modes of operation?
In this episode of the Workday Podcast, I discuss how to navigate change management in banking with Heather Effron, senior vice president, leadership development director at Huntington National Bank, and Andy Secrest, senior vice president, colleague service delivery director at Huntington National Bank.
Listen on SoundCloud: Navigating Change Management in Banking
Listen on Apple Podcasts: Navigating Change Management in Banking
The transcript of our conversation is below, edited for clarity. You can also find our other Workday Podcasts here.
Greg Thomas: Heather and Andy, thank you so much for being here. Can you both tell me about your backgrounds?
Heather Effron: I started with Huntington Bank about five years ago, leading a team of HR business partners.
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