While world events have forced many businesses to go fully remote, statistics show that many companies were already moving toward a more flexible working environment. A recent study by Global Workplace Analytics revealed that remote work has increased by 91% in the last decade.
Bill Gosling Outsourcing, a global customer communications solutions firm, was one of the many organizations that had to rapidly move from an on-site workforce to a virtual one. On this episode of the Workday Podcast, I chatted with Joel MacCharles, vice president of learning and innovation, about how Bill Gosling Outsourcing not only navigated the impact from the shift, but also found added value through innovative learning strategies.
Listen on SoundCloud: Best Practices for Supporting a Flexible Workforce
Listen on Apple Podcasts: Best Practices for Supporting a Flexible Workforce
Below are a few highlights that MacCharles shared during our conversation. You can find our other Workday Podcasts here.
“We’ve been using Workday Human Capital Management and Workday Learning in a lot of different ways to really retrofit the organization while being remote. Whether we needed to distribute a notice, create a course, or get an urgent message out and track who was seeing it, we would create
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