Workday Partner Tips: How to Build Operational Resilience to Strengthen Business Continuity

Workday Partner Tips: How to Build Operational Resilience to Strengthen Business Continuity

Welcome to the Workday Partner Tips series. In this series, we’re sharing content from our partners that provides actionable guidance on managing your business and taking care of your workforce both during and in the aftermath of the COVID-19 pandemic.

COVID-19 has put companies to the test. Across industries, businesses are going through trial and error in adjusting to a new marketplace reality.

When navigating unprecedented times, organizations must focus on how to respond, recover, and eventually thrive. In this article, we highlight advice from our partners on how to ensure business continuity through operational resiliency.

Understanding Operational Resilience

In its report, “The Art of Adapting to a Changing Environment,” KPMG defines operational resiliency as an organization’s ability to adapt to rapidly changing environments. “This includes the resilience of systems, processes and people, and more generally the organization’s ability to continue to operate during disruptive events.”

Operational resiliency has been a longstanding focus in areas that dealt with risk, such as cybersecurity or outsourcing. But the scope of discipline has evolved, becoming “a new end-to-end discipline that requires all parts of the organization to work together,” KPMG says. 

The challenges brought on by COVID-19 add another nuance to strengthening operational

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