“You never get a second chance to make a first impression.”
Whether professionally or socially, it’s a safe bet that we’ve all been on both sides of a bad first impression. Most readers are likely familiar with the unmistakable sights, sounds and sensations:
The blushing. The awkwardness. The perspiration. The bad taste in your mouth. The desire to teleport literally anywhere in the world except for the place you happen to be…
Not only can a bad first impression be damaging on multiple fronts (i.e., reputation, relationships, opportunities lost, etc.,), but all parties involved typically try their best in the aftermath to avoid the people and circumstances that led to the experience in the first place. And while the above quote – one old enough to have been attributed to everyone from Oscar Wilde to Head and Shoulders – may be slightly stale and outdated given the evolution of social norms in the digital age, when it comes to Human Capital Management, the proverb still rings true.
As we move further into the second quarter of 2020, enterprise organizations must continue to adjust to the strange and unfamiliar business landscape of our post-COVID-19 world. While hiring freezes from March
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