While there is more or less a consensus on the technical definition of new hire onboarding (i.e., ”the mechanism through which new employees acquire the necessary knowledge, skills, and behaviors in order to become effective organizational members and insiders”), onboarding processes and philosophies tend to radically differ from organization to organization.
And yet, generally speaking, new hires are usually left unsatisfied by the experience.
According to the most recent Gallup research on the state of the American workplace, only 12 percent of the more than 195,000 U.S. employees surveyed agreed with the proposition that their organization does a “great job” of onboarding. With more and more organizations engaging in virtual onboarding amid the ongoing COVID-19 pandemic, we decided to highlight some of the common elements and characteristics that we find to be crucial to onboarding success across the whole of our client base. What follows are the basic pillars that all organizations should look to incorporate into their digital age onboarding strategies.
Introduce New Hires to Policies and Benefits Prior to Day One
The goal of any onboarding program should be to settle new hires into their roles quickly, efficiently and with as high a degree of positive engagement as