What Intelligent Tools Are Organizations Using
(and what’s their growth potential)?
From a user’s perspective, how a tool works rarely matters as much as that it works. Before intelligent tools, this was an almost binary question. You ask if the tool can be made to do something and it either is or isn’t possible. That’s not quite as true anymore in the broad spectrum of intelligent tools. Beyond the claim on the package, it is difficult to understand what an intelligent tool does. It’s even harder to understand what more it might do and how to improve it.
When people start to use intelligent interview scheduling, they usually find that it works seamlessly. Until it doesn’t. The category itself is on the edges of intelligent tools. We included it in our analysis to make a point. Whether the tool used machine learning or not seemed to be irrelevant to
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