The past few articles I have written have focused on relationships, trust, empowering, etc. I think we spend a lot of time sharing techniques, process, etc.; as these topics are essential to building professional relationships. Having a solid S.L.A (Service Level Agreement) will hold each party accountable and responsible for their part in the success of the candidate experience, and result in a hire for the team. After all, it’s the team who is hiring, and your part is an important one in helping them achieve that hire.