Throughout modern history, we’ve defined people’s careers by job titles. However, automation and artificial intelligence (AI) are deconstructing the framework of the global workforce into a more fluid, agile, and skills-based economy. The eruption of the COVID-19 crisis has accelerated this change and created an urgent need for business leaders to ensure a more sustainable and equitable future for global workers and economies.
During our global digital event, Conversations for a Changing World, we sat down with two experts on this topic: Alexandra Badenoch, group executive for transformation, communication, and people at Telstra; and Parag Mehta, executive director and senior vice president of the Center for Inclusive Growth at Mastercard. They shared six steps their organizations are taking to adopt a skills-based mindset that’s strategically supported by automation.
Develop Targeted Training Programs
Badenoch emphasized that training is a critical piece of the skills puzzle, especially given that the increasing adoption of automation and AI are eliminating some jobs and creating new ones. “As employers, we’re going to need a really clear way to support and drive the continuous learning of staff because most jobs will soon change by 50%—and they will continue to change,” said Badenoch. “People will need training
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