The Hire Talent recently conducted a case study with a large company who provides technical services for large equipment. This company was interested in using The Hire Talent’s Big Five Personality Assessment as a tool for determining if a candidate for their Service Technician position would have an appropriate personality fit to be successful in their service technician job, and to what degree their odds of hiring good candidates would be improved if they did. After evaluating 149 employees with the assessment, The Hire Talent was able to create a Service Technician benchmark with the potential to increase their number of top performers by 64.37%.
Initially, The Hire Talent assisted the company in creating and deciding upon which metrics were needed for the company to rate their employee’s performance. When this was done, the company produced performance ratings on each of their employees from their direct supervisors. Upon receiving this information, The Hire Talent conducted an analysis to determine which of the performance metrics stood out as being the most important to the company.
Once the company was able to administer the assessment to their employees, The Hire Talent began identifying which traits on the assessment were most predictive of