The HR Data Department
Over the next two to five years HR’s most important asset will be its data. AI and intelligent software tools are swarming the HR Technology stack. Because these tools are being introduced without much in the way of customer acceptance testing, they’re likely to spawn a new era in HR management. Let’s take a look at what I expect to see in more detail.
What we’re talking about here is the emergence of a new set of analytics-driven data-based elements of the HR department. Not only will intelligent tools change the scope and focus of the work of HR (as it will for the rest of the organization) ever-increasing volumes of data will push some parts of HR into roles that look very much like operations. HR will accomplish things that will improve workforce agility and productivity and move beyond a cost center. As both the keepers of