The 4 Challenges of Healthcare Talent Management

If the world learned one lesson in 2020, it’s how essential healthcare workers are. We think it’s important now to celebrate the people on the front lines of the COVID-19 crisis — and to think about what healthcare talent management will look like in a post-coronavirus America.

When the world recovers from the crisis, previous trends in healthcare will return to the fore. Those include how patient numbers are increasing, how required worker skill sets are changing, how digital processes are reshaping operational requirements, and how boosting wages to attract the best employees isn’t a sustainable option for many healthcare businesses, particularly hospitals. 

The healthcare sector was and will again be ripe for a hiring overhaul and eager for innovation.

Let’s take a look at four factors affecting recruiting, hiring, and retention in healthcare — and how healthcare companies can refine their strategies to meet these challenges.

1. The Healthcare Labor Force Is Changing

Patient-centric approaches to care delivery that focus on value-based outcomes, evolving consumer expectations, new roles, new tech, new skills — these are just some of the trends reshaping the healthcare labor market. 

Amy Laverock, partner at Mercer Marsh Benefits, says new ways of working, new innovations,

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