Several years ago, World Bank Group was in trouble.
The organization had been through a series of challenges and was in the midst of a hiring freeze in an attempt to work through the issues and recover. But work still needed to get done. Managers throughout the organization were trying to find talent to fill key gaps, so the learning and talent teams came together and created a solution. Essentially it became a marketplace for internal staff to opt in and point out specific skills they had, and managers could comb through those staff members to find the skills they needed. Instead of hiring from outside, internal staff with time to spare could support peers across the organization with a variety of skills, from data analysis and graphic design to project management and budgeting.
What’s most interesting about this story, though, is what happened next.
After World Bank Group pulled out of its challenging times and reopened hiring, it started making plans to disband this internal marketplace bringing together critical skills with those that needed them. But managers pled with them to leave the marketplace where it was. It had become a source of incredible, engaged talent that understood the
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