Don’t call it a chatbot! Scottsdale-based Paradox announced this week they’ve added video to its chatbot, er, conversational AI platform. Now, along with automating applicant screening, interview scheduling and text-based conversations, candidates and employers connect with video.
Said chief product officer Adam Godson, “”Virtual hiring is just part of how we hire now, and Paradox’s new video features help make sure face-to-face connection isn’t lost in that virtual world. Our goal has always been to put the candidate at the center of everything we build — video is another way to enrich those connections.”
So what can users do with video? First, employers wanting to give candidates an inside look at company culture or day-to-day insight can do so directly within chat.
Second, employers can now invite candidates to record short video responses to standard pre-screen or interview questions. Candidates, record replies from their phone or laptop, and responses go directly to the recruiter.
And third, recruiting teams that aren’t using a video interviewing platform already can use Paradox’s native video, or they can integrate Paradox with Zoom, Microsoft Teams, Skype, Webex and Bluejeans to automatically include video links when Olivia, the face on Paradox’s chat technology, schedules an interview and sends a calendar invite to a candidate.
Founded in 2017, by industry veteran Aaron Matos, Paradox counts companies like McDonald’s and Pepsi as clients. The startup has raised a little over $53 million. No doubt a natural evolution of chatbots, the addition of video should give vendors from Mya to Hirevue to Jobvite and iCIMS a lot to think about.