How to Manage Remote Workers Who Weren’t Hired to Work Remotely

How to Manage Remote Workers Who Weren’t Hired to Work Remotely

Remote working has fast become the norm for many organizations due to the COVID-19 outbreak. 

As Automattic Inc.’s Matt Mullenweg says: “This is not how I envisioned the distributed work revolution taking hold.” Nevertheless, the reasons for the shift are beyond our control and, positively, could provide employees with much needed flexibility and autonomy in how and where they work.

For some businesses, remote working options had already been put in place. Others have had to adapt processes to facilitate the transition.

Managing remote workers presents unique considerations for employers, particularly if a new recruit was hired to work at the office and suddenly had to shift to home-based working. 

Here, we look at how employers can manage these newly remote employees.

Clearly Define Expectations

Telling employees what is expected of them so that they work effectively seems straightforward. Yet nearly 50 percent of U.S. employees — remote and office-based — don’t know what is expected of them, Jennifer Robison at Gallup reports.

Clear guidance is vital to employees’ success. Robison says to think of expectations in terms of XYZ: “X is the work you should do, Y is the quality standard, Z is the deadline.” 

Other expectations might include

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