Workforces have undergone a sea change during the COVID-19 pandemic. Not only has the location of work changed for many employees, but also how people work and what they’re focused on. These abrupt and disruptive shifts, and the resulting business consequences, extend far and wide. One big change for many organizations is that online learning has taken center stage—and taken on an expanded role.
More traditional uses of online learning, such as educational courses and compliance training, are more important than ever during this challenging time, but business leaders are also adapting and expanding virtual learning. Companies that conducted in-person training and new hire onboarding, for example, now have to figure out how to share that information with employees online. They also need the ability to redeploy and reskill workers quickly and remotely to support dramatic changes to their business models, and give workers access to new curricula that may be required to support some of these reskilling efforts. They’re using learning technologies to share video updates with their workforce, track mandatory COVID-19 training and communication, provide support and wellness resources, enable peer learning, and distribute newly virtualized content.
It’s never been more important for leaders to provide agile systems,
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