How One HR tech firm embraces the Employee Experience

How One HR tech firm embraces the Employee Experience

I sat down recently with Brad Goldoor from Phenom People, a recruitment software firm and asked the former Biz Dev pro his philosophy there in terms of onboarding and the employee experience. He recently transitioned to the head of People from the sales side. One of our internal mantras at Phenom People is “not normal”, and we tend to do things that are in line with that. On people’s first day, we set them up with a buddy and agenda, their computer is up and running and ready to go with their email already entered in. We have a day one agenda, a week one agenda, we have a buddy for them when they come in, and we have their backpack and other swag items ready to go. They’ve already completed their paperwork online, we use Zenefits as an onboarding tool, so a lot of companies I know use that first day to actually do that paperwork, that’s already done. We take them into a room for about an hour and a half and go through a deck to explain the company’s history. I do that myself, I’m one