Give ‘Thank You’ and ‘I Know’ a Rest

Give ‘Thank You’ and ‘I Know’ a Rest

I did a piece a while back on how “thank you” can wear out its welcome in the workplace, and come off as insincere if overused. The law of diminishing returns says that the longer you rely on something for results, the weaker its impact will become. People, it turns out, get tired of the same old thing after a while.