Enabling Institutional Agility at Flinders University

Enabling Institutional Agility at Flinders University

The higher education industry is undergoing massive disruption because of the global pandemic. This crisis has institutions facing enrollment uncertainty and is severely affecting multiple other revenue sources beyond tuition, including parking, dining, on-campus shops, and athletic events. Now more than ever, campus leaders need immediate insight into human resources, financial, and student information to enable swift decision-making based on real-time data.

I talked with Kerrie Campbell, chief information officer at Flinders University, about how her institution was able to ensure business continuity and adapt quickly to change when they had to close their campus. Flinders, located in Adelaide, Australia, had an enrollment of more than 20,000 Australian students and 5,000 international students in 2019. Campbell also gave some insight into what the future of higher education will look like in the years ahead. Read below to learn more.

How has the higher education industry changed due to recent events?

The higher education sector—not only in Australia, but all around the world—has been severely affected. We have seen losses across the sector that are significant due to the drop of international student numbers and border restrictions. The sector has had to move to new modes of delivery and the

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