Elevate 2020 kicked off this week, and although the event was much different than previous years, we still had an impactful session and roundtable that led to great actionable takeaways for the people operations side of the automotive retail industry.
Our keynote was delivered by Hireology’s CEO and Founder, Adam Robinson on the topic of people operations as a profit center, followed by a fireside chat with Inder Dosanjh, President of the California Automotive Retailing Group Inc., moderated by Jason Stein, Publisher at Automotive News. And finally, a forum for discussion was held on Wednesday, where industry professionals discussed how their companies have shifted due to the pandemic.
Here are some of the key takeaways from the first week of our all virtual Elevate 2020.
What’s Changed Due to COVID-19
2020 has been a whirlwind, and filled with a great deal of chaos. The unemployment rate reached a record high in April, and any industry serving in-person consumers is having to rethink the way they do business. “When we forecasted for 2020 in December of 2019, we were expecting it to be flat, or maybe have a 4-5% decline in sales, so by March our lives were upside down,”