Deloitte Trends Report Hints Companies Must Simultaneously Engage Employees, Customers – HCM Technology Report

Deloitte Trends Report Hints Companies Must Simultaneously Engage Employees, Customers – HCM Technology Report

Deloitte’s 2018 Global Human Capital Trends report argues that businesses must take on a new leadership role in today’s society, and hints that changes in workforce dynamics might put expanding engagement efforts at the center of their strategies.