One thing people often observe about technology is that the initial hype seems overblown, then one day the wave breaks upon us and things are moving faster than expected. Last year, when I first mentioned Ideal, a Toronto-based company offering AI to support recruiting, their clients were mostly interested in easing the burden of sorting through resumes. There’s real value in that; it can reduce cost per hire and time to fill, not to mention automating a task that humans find mind numbing. However, having caught up with Ideal recently, they let me know I was already out of date; the new focus is on quality of hire. That’s a more valuable, and more challenging, target.