Before we dive in, let’s get one thing straight. Prior to the pandemic many Chinese enterprises were steadily deepening their use of technology in the workplace. Teleconferencing and video chat apps, for example, were widely spread and the number of telecommuters in China had been on the rise, from a mere 1.8 million in 2005 to almost 5 million in 2018. The new reality has only accelerated this technological revolution and then some, with an estimated 200 million people starting to work from home at the end of the Lunar New Year holiday in February
It’s clear that many organizations have been searching for alternatives to optimize communications and engagement in 2020 and HR departments have been heavily influenced by this digital landscape. Now, as China slowly begins to transit its post-COVID reality, certain trends have begun to emerge that could fundamentally change the industry going forward. Let’s take a look at five of the main ones to keep an eye out for.
1. Automation and Digitalization Are Driving Decision Making
A recent survey of more than 350 senior executives from China revealed a great deal about how companies have been functioning during the pandemic. Many respondents noted that